Support

We answer. Fast.

One human on the other side. Include your order reference (it's on your Polar receipt) if it's about a purchase, and the failure-log CSV if it's about a run.

Email us

support@nukekit.site

Usually within 24–48 hours · include your browser and a screenshot of the popup if you can

Where is my license key?+

It arrives by email right after purchase, and is always available on your Polar purchases page. Open the NukeKit popup → Upgrade → paste it. Keys start with NUKKIT-.

How do I get my X archive for a full-history import?+

On x.com: Settings & support → Settings → Your account → Download an archive of your data. X emails you a zip when it's ready (minutes to a couple of days). Unzip it, then in NukeKit open your Posts tab (for data/tweet.js) or Likes tab (for data/like.js) and click Import archive….

A run failed or stopped halfway+

Nothing is lost — the run resumes where it left off when you retry, and the failure log (downloadable as CSV) shows the exact error X returned for every skipped item. Most failures are rate-limit windows that clear on their own.

Can I get my deletions back?+

Anything you backed up can be restored (bookmarks and likes) with the same preview → confirm flow. That's why NukeKit always backs up first — keep your backup files.